Innovación pedagógica para mejorar la calidad del trato en la atención de la salud de mujeres indígenas / Pedagogical innovation to improve the quality-responsiveness in the health care of indigenous women

Resumen: Objetivo: Presentar los resultados de una intervención pedagógica para mejorar la calidad en el trato que brindan los prestadores de servicios de salud en regiones indígenas. Material y métodos: Se diseñó una metodología didáctica con enfoque crítico-constructivista dirigida a personal de salud que atiende a población indígena en cinco entidades de México. Resultados: Entre 09/2016 a 01/2020 se capacitó a 1 825 trabajadores de la salud que deconstruyeron las creencias que determinan prácticas de discriminación y maltrato durante la atención a la salud de los usuarios indígenas. La intervención logró un aprendizaje significativo transformador de las valoraciones y prácticas sociales, con propuestas para evitar cualquier forma de maltrato y garantizar el trato digno. Conclusiones: Para la construcción de un sistema de salud universal y equitativo, es necesario incluir intervenciones que actúen sobre las creencias determinantes de las prácticas de discriminación y maltrato en los servicios de salud hacia grupos sociales vulnerables.

Abstract: Objective: Present the results of a pedagogical intervention to improve the quality-responsiveness in healthcare provided by health service providers in indigenous regions. Materials and methods: A didactic methodology with a critical-constructivist approach was designed aimed to health personnel who attend to the indigenous population in five entities of Mexico. Results: Between 09/2016 and 01/2020, 1 825 health workers were trained, who deconstructed the beliefs that determine practices of discrimination and abuse during the health care of indigenous users. The intervention achieved significant transformative learning of social beliefs and practices, with proposals to avoid any form of abuse and guarantee dignified treatment. Conclusions: For the construction of a universal and equitable health system, it is necessary to include interventions that act on the beliefs that determine discrimination and mistreatment practices in health services towards vulnerable social groups.

Innovación pedagógica para mejorar la calidad del trato en la atención de la salud de mujeres indígenas.

Objetivo. Presentar los resultados de una intervención pedagógica para mejorar la calidad en el trato que brindan los prestadores de servicios de salud en regiones indígenas. Material y métodos. Se diseñó una metodología didáctica con enfoque crítico-constructivista dirigida a personal de salud que atiende a población indígena en cinco entidades de México. Resultados. Entre 09/2016 a 01/2020 se capacitó a 1 825 trabajadores de la salud que deconstruyeron las creencias que determinan prácticas de discriminación y maltrato durante la atención a la salud de los usuarios indígenas. La intervención logró un aprendizaje significativo transformador de las valoraciones y prácticas sociales, con propuestas para evitar cualquier forma de maltrato y garantizar el trato digno. Conclusiones. Para la construcción de un sistema de salud universal y equitativo, es necesario incluir intervenciones que actúen sobre las creencias determinantes de las prácticas de discriminación y maltrato en los servicios de salud hacia grupos sociales vulnerables.

Challenges on the epidemiological and economic burden of diabetes and hypertension in Mexico.

OBJECTIVE To analyze the epidemiological and economic burden of the health services demand due to diabetes and hypertension in Mexico. METHODS Evaluation study based on a time series study that had as a universe of study the assured and uninsured population that demands health services from the three main institutions of the Health System in Mexico: The Health Department, the Mexican Institute of Social Security, and Institute of Services and Social Security for State Workers. The financing method was based on instrumentation and consensus techniques for medium case management. In order to estimate the epidemiological changes and financial requirements, a time series of observed cases for diabetes and hypertension 1994-2013 was integrated. Probabilistic models were developed based on the Box-Jenkins technique for the period of 2013-2018 with 95% confidence intervals and p < 0.05. RESULTS Comparing results from 2013 versus 2018, in the five regions, different incremental trends of 14%-17% in epidemiological changes and 58%-66% in the economic burden for both diseases were observed. CONCLUSIONS If the risk factors and the different models of care remained as they currently are in the three institutions analyzed, the financial consequences would be of greater impact for the Mexican Institute of Social Security, following in order of importance the Institute of Services and Social Security for State Workers and lastly the Health Department. The financial needs for both diseases will represent approximately 13%-15% of the total budget allocated to the uninsured population and 15%-17% for the population insured depending on the region.

Challenges on the epidemiological and economic burden of diabetes and hypertension in Mexico / Retos sobre la carga epidemiológica y económica para diabetes e hipertensión en México

ABSTRACT OBJECTIVE To analyze the epidemiological and economic burden of the health services demand due to diabetes and hypertension in Mexico. METHODS Evaluation study based on a time series study that had as a universe of study the assured and uninsured population that demands health services from the three main institutions of the Health System in Mexico: The Health Department, the Mexican Institute of Social Security, and Institute of Services and Social Security for State Workers. The financing method was based on instrumentation and consensus techniques for medium case management. In order to estimate the epidemiological changes and financial requirements, a time series of observed cases for diabetes and hypertension 1994-2013 was integrated. Probabilistic models were developed based on the Box-Jenkins technique for the period of 2013-2018 with 95% confidence intervals and p < 0.05. RESULTS Comparing results from 2013 versus 2018, in the five regions, different incremental trends of 14%-17% in epidemiological changes and 58%-66% in the economic burden for both diseases were observed. CONCLUSIONS If the risk factors and the different models of care remained as they currently are in the three institutions analyzed, the financial consequences would be of greater impact for the Mexican Institute of Social Security, following in order of importance the Institute of Services and Social Security for State Workers and lastly the Health Department. The financial needs for both diseases will represent approximately 13%-15% of the total budget allocated to the uninsured population and 15%-17% for the population insured depending on the region.

RESUMEN OBJETIVO Analizar la carga epidemiológica y económica de la demanda de servicios de salud por diabetes e hipertensión en México. MÉTODOS Investigación evaluativa basada en un estudio de series de tiempo que tomó como universo de estudio la población asegurada y no asegurada que demanda servicios de salud a las tres principales instituciones del Sistema de Salud en México: Secretaría de Salud, Instituto Mexicano del Seguro Social, e Instituto de Servicios y Seguridad Social para los Trabajadores del Estado. El método de costeo tomó como base las técnicas de instrumentación y de consenso por manejo de caso promedio. Para estimar los cambios epidemiológicos y requerimientos financieros, se integró una serie de tiempos de casos observados para diabetes e hipertensión 1994-2013. Se desarrollaron modelos probabilísticos basados en la técnica de Box-Jenkins para el periodo 2013-2018 con intervalos del 95% de confianza y p < 0.05. RESULTADOS Comparando resultados de 2013 versus 2018, en las cinco regiones, se observaron diferentes tendencias incrementales de 14%-17% en cambios epidemiológicos y de 58%-66% en la carga económica para ambas enfermedades. CONCLUSIONES Si los factores de riesgo y los diferentes modelos de atención permanecieran como están actualmente en las tres instituciones de análisis, las consecuencias financieras serían de mayor impacto para el Instituto Mexicano del Seguro Social, siguiendo en orden de importancia el Instituto de Servicios y Seguridad Social para los Trabajadores del Estado y finalmente para la Secretaría de Salud. Los requerimientos financieros para ambas enfermedades representarán aproximadamente del 13%-15% del presupuesto total asignado para población no asegurada y el 15%-17% para población asegurada dependiendo de la región.

[Efficiency of human resources for health: an approach to its analysis in Mexico]. / Eficiencia de los recursos humanos en salud: una aproximación a su análisis en México.

OBJECTIVE:: To analyze efficiency indicators of human resources working at Mexico's Ministry of Health. MATERIALS AND METHODS:: Three dimensions of efficiency were explored: a) labor wastage, b) distribution of human resources (HR) across levels of care, and c) productivity. RESULTS:: Health workers present significant levels of unemployment and underemployment; distribution does not meet international recommendations, and heterogeneous levels of productivity were found among states. CONCLUSIONS:: Health and educational authorities should develop and implement a HR plan that takes into consideration the needs and demands of the covered population, and includes a clearly defined set of measures to regulate the future production of HR as well as their distribution among and within state health systems, and that allocates incentives to improve performance.

[Administrative efficiency in the Mexican Fund for the Prevention of Catastrophic Expenditures in Health]. / Eficiencia de los procesos administrativos para la gestión del Fondo de Protección contra Gastos Catastróficos en México.

OBJECTIVE:: To show that the administrative regime of specialized hospitals has some influence on the administrative processes to operate the Mexican Fund for Catastrophic Expenditures in Health (FPGC, in Spanish), for providing health care to breast cancer, cervical cancer and child leukemia. MATERIALS AND METHODS:: The variable for estimating administrative efficiency was the time estimated from case notification to reimbursement. For its estimation, semistructured interviews were applied to key actors involved in management of cancer care financed by FPGC. Additionally, a group of experts was organized to make recommendations for improving processes. RESULTS:: Specialized hospitals with a decentralized scheme showed less time to solve the administrative process in comparison with the model on the hospitals dependent on State Health Services, where timing and intermediation levels were higher. CONCLUSIONS:: Decentralized hospitals administrative scheme for specialized care is more efficient, because they tend to be more autonomous.

Eficiencia de los procesos administrativos para la gestión del Fondo de Protección contra Gastos Catastróficos en México / Administrative efficiency in the Mexican Fund for the Prevention of Catastrophic Expenditures in Health

Resumen: Objetivo: Mostrar que el régimen administrativo de hospitales de especialidad influye en la eficiencia de los procesos administrativos para operar el Fondo de Protección contra Gastos Catastróficos (FPGC), para la atención de cáncer de mama, cáncer cérvicouterino y leucemia linfoblástica aguda. Material y métodos: La variable para estimar la eficiencia del proceso administrativo fue el tiempo entre la notificación del caso y el reembolso. Para su estimación se realizaron entrevistas semiestructuradas con actores clave involucrados en la gestión de casos financiados por el FPGC. Se organizó también un grupo de expertos para emitir recomendaciones de mejora. Resultados: Los hospitales de especialidad con un esquema descentralizado mostraron menor tiempo en el proceso administrativo en contraste con el modelo administrado por los Servicios Estatales de Salud, donde los tiempos fueron mayores y donde hubo mayores niveles de intermediación. Conclusiones: El modelo de hospitales especializados con un esquema descentralizado es más eficiente debido a que tiene mayor autonomía.

Abstract: Objective: To show that the administrative regime of specialized hospitals has some influence on the administrative processes to operate the Mexican Fund for Catastrophic Expenditures in Health (FPGC, in Spanish), for providing health care to breast cancer, cervical cancer and child leukemia. Materials and methods: The variable for estimating administrative efficiency was the time estimated from case notification to reimbursement. For its estimation, semistructured interviews were applied to key actors involved in management of cancer care financed by FPGC. Additionally, a group of experts was organized to make recommendations for improving processes. Results: Specialized hospitals with a decentralized scheme showed less time to solve the administrative process in comparison with the model on the hospitals dependent on State Health Services, where timing and intermediation levels were higher. Conclusions: Decentralized hospitals administrative scheme for specialized care is more efficient, because they tend to be more autonomous.

Eficiencia de los recursos humanos en salud: una aproximación a su análisis en México / Efficiency of human resources for health: an approach to its analysis in Mexico

Resumen: Objetivo: Analizar indicadores de eficiencia de los recursos humanos (RH) de la Secretaría de Salud de México. Material y métodos: Utilizando información secundaria se exploraron tres dimensiones de eficiencia: a) desperdicio de fuerza laboral, b) distribución de RH entre niveles de atención, y c) productividad. Resultados: El grupo de trabajadores de salud analizado se caracteriza por presentar niveles importantes de desempleo y subempleo de RH, una distribución distante de las recomendaciones internacionales y niveles de producción heterogéneos entre los estados. Conclusiones: Es imperativo diseñar e implementar un plan de RH en salud alineado a las necesidades y demandas de las poblaciones cubiertas que contemple medidas regulatorias del mercado de formación de estos recursos, su distribución entre y al interior de los sistemas estatales de salud y la generación de incentivos para el desempeño.

Abstract: Objective: To analyze efficiency indicators of human resources working at Mexico's Ministry of Health. Materials and methods: Three dimensions of efficiency were explored: a) labor wastage, b) distribution of human resources (HR) across levels of care, and c) productivity. Results: Health workers present significant levels of unemployment and underemployment; distribution does not meet international recommendations, and heterogeneous levels of productivity were found among states. Conclusions: Health and educational authorities should develop and implement a HR plan that takes into consideration the needs and demands of the covered population, and includes a clearly defined set of measures to regulate the future production of HR as well as their distribution among and within state health systems, and that allocates incentives to improve performance.